Terms and Conditions of Sale

4.1     All payments made for goods purchased from Quantum Magnetics are to be paid in Australian Dollars.

4.2       Payments shall be made in full at the time of placing the order.

4.3      Credit terms are not available from Quantum Magnetics unless prior arrangements have been made in writing as follows :

 a) The customer has completed in full, a Quantum Magnetics credit application form.

 b) Quantum Magnetics have verified and approved the customers application.

  c) Quantum Magnetics have notified the customer in writing that they have been granted a credit facility.

4.4      Quantum Magnetics reserve the right to withdraw or suspend any credit facility without notice.

4.5     Quantum Magnetics reserve the right to withhold future orders until all outstanding payments have been made in full.

4.6    The customer agrees to pay any and all costs and expenses, including legal expenses incurred in obtaining or attempting to obtain payment of any overdue account.

5    TAXES

5.1       All prices are quoted exclusive of Goods and Services Tax (G.S.T.) and any other taxes.

5.2      G.S.T. does not currently apply to the sale of exported goods, however should such taxes be levied at any time in the future they will be passed on to the customer.

5.3       All sales to customers within Australia are subject to G.S.T. which will be added at the checkout.

5.4     All Federal, State and Territory taxes, charges and fees will be passed onto, and paid for by the customer.

6      DELIVERY

6.1     All sales will have freight / delivery costs disclosed and added at the checkout prior to the customer entering any payment details.

6.2      The customer will be responsible for the payment of all freight / delivery costs relating to any goods that they order through this web site.

6.3      Freight / delivery charges are calculated on a formula relating to the weight of the goods that have been ordered and the distance that they will be travelling to reach you. Due to international air freight restrictions relating to magnets, we often have to provide extensive magnetic shielding to render the package suitable for transport. Depending on the size and quantity of magnets to be shipped, this shielding can sometimes be difficult to calculate and may affect the final weight of the consignment and also the freight / delivery charges. If this situation does occur and we need to charge you more for your freight / delivery than was previously quoted to you by our automatic freight calculator, we will advise you of any increase by email prior to dispatching the goods and we will give you the opportunity to withdraw your order at no cost to you.

7      CANCELLATIONS

7.1    Orders placed on this web site may not be cancelled without written approval from Quantum Magnetics. Such approval is at our sole discretion. Approval will not be given if the goods have already been dispatched or if they have been specially ordered from our manufacturing facility for the customer.

7.2   In the event that Quantum Magnetics do accept a cancellation, we are entitled to charge the customer (at our discretion) any reasonable fee for work carried out in relation to the cancelled order, including but not limited to a restocking charge and a processing fee.

7.3       All returned goods must be in the original packaging and in an unmarked condition.

7.4       No refund will be made for any freight costs to, or from our premises.

8       RETURNS

8.1      Quantum Magnetics supply only the very best quality magnets available anywhere in the world. The condition, strength, quality and quantity of our products are carefully inspected, checked and tested several times prior to them being dispatched to you. As such you can be assured that any product that you order from us will almost certainly arrive in A1 condition. Having said this, we have little control over the period of transportation from us to you. With this in mind, if you receive any product that is damaged or faulty, you must contact us immediately to advise us of any damage. Claims for damaged or short supplied goods must be made to Quantum Magnetics in writing within 2 working days of receipt of the goods. 

9        EXCHANGES

9.1      Customers are encouraged to make their selection of magnets very carefully as Quantum Magnetics will only exchange magnets that are damaged during transport, faulty or are not as described.

10      DELIVERY TIMES  

10.1      In the event that a customer requests the delivery of an order by a certain date, Quantum Magnetics will make every effort to comply with the customers request. However, under no circumstances will we be liable for any loss or damage of any kind whatsoever resulting from our inability to meet a customers delivery deadline.

10.2     The customer acknowledges and agrees that they will not make any claim against Quantum             Magnetics for any loss or damage incurred as a result of a late delivery. 

11      REFUSE TO SUPPLY

11.1      Quantum Magnetics reserve the right at our sole discretion to reject or delay any order.

11.2    Quantum Magnetics reserve the right at our discretion to refuse to supply goods to any person, company, partnership or sole trader without entering into the reasons for the refusal. 

12      INDEMNITY

12.1      The customer hereby agrees to indemnify Quantum Magnetics against all loss or damage to goods or items howsoever caused. 

13  TITLE OF GOODS

13.1     The title of goods purchased from Quantum Magnetics does not pass to the customer until the goods have been paid for in full, including any charges or fees relating to those goods or the sale.